How to Return an Item

Goods purchased online or via telephone may be returned for a refund within 14 days from delivery (with the exception of non-standard, bespoke or custom items and Businesses).  If you order Bespoke or Custom Items, or you order as a Business, you may not cancel unless goods are faulty (see below).  Nb, Flex colours, glass types/shades and metal finishes that can be selected, ordered and paid for online without further modification are not considered bespoke.

Need some help?

If you need further assistance with returning your Fritz Fryer light, speak to a member of our team.